Policies

Check-In

Check-In time is 2:00PM

Late arrivals can make arrangements ahead of time

Check-Out

Check-Out time for Rooms is no later than 11:00AM

Check-Out time for RV Park is no later than 12:00PM

Reservations

All reservations must be guaranteed with a valid credit or debit card

Full payment is required at check-in

We accept Cash, Checks (with correct address and proper ID), Visa, MasterCard and Discover


All rates shown are subject to an additional 6.9% Colorado sales tax, 2% Jackson County lodging tax & 1% lodging surcharge.


*ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE

Cancellation Policy

To cancel a reservation without cancellation charges the following notices must be given: 

48 hour cancellation policy (prior to 2 PM MST) 


Holiday Reservations: 14 day cancellation policy (prior to 2 PM MST)  (Holidays include week of: Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, & New Year's) 


Hunting Season Reservations: 30 day cancellation policy (prior to 2 PM MST)

 

If you cancel with any less notice than these requirements, or if your reservation is made within the cancellation notice period, you will be charged a cancellation fee equal to the basic double occupancy rate for the rooms (i.e. $80) or the nightly rate for the RV park (i.e. $35-$50) for each night of your scheduled reservation.


Please understand, it can be difficult to fill your room or rv park site after a reservation has been held up to your expected arrival date. Thus, full payment will be charged for no shows or weather cancellations not made within the cancellation policy periods.


*There are no refunds or credits for early departures or weather cancellations.

Pet Policy

  • Pets must be on a leash at all times when outside (for everyone's safety).
  • When you walk your pet anywhere on our premises, you are expected to clean up after them. Additional cleaning charges may be assessed if this is left for us to do after your stay.
  • You may not leave your pet alone in the room. Please don't chain them outside the room or your RV, take your pet with you.
  • Keep your pet off all furniture when inside the rooms.
  • You are responsible for any damage that they do. 

Damage / Cleaning Charges

After your departure, your room or rv park site will be inspected at our earliest opportunity for damage, theft, or excessive cleaning left for us to do. This includes if we have to pick-up after your pet. We will be the sole judge of whether additional charges may apply. We reserve the right to charge replacement cost for damaged or missing items, and for additional cleaning fees. Any such fees will be charged to your credit card. We will inform you of any such action within 3-5 days of your departure.

Smoking Policy

All rooms and facilities are non-smoking, including medical & recreational marijuana. Although smoking is not permitted within any rooms or facilities themselves, guests who smoke are permitted to do so outside in designated areas. If anyone in your party, or anyone you invite, smokes in your guest room, you authorize Lake John Resort management to charge your credit card the amount of $250.00 to reimburse management for the additional cost of cleaning your room.